🛡️ Need Help? The Bloodline Support Team is Always by Your Side.

Whether you’ve discovered a glitch in the habitat, have questions about colony operations, need help with your commander account, or simply want to share your proudest moments and ideas from the surface of Mars — our support crew is on call 24/7 to help you. Your progress and well-being on Mars are our top priorities, and no detail is too small for our full attention.

Email Support

📧 [email protected]
Our Marsaction support team monitors this channel around the clock — expect a response within 24 hours to help keep your mission running smoothly.

Headquarters

🏰 62 Cook Street, Auckland Central, 1010, New Zealand

Call Us

📞 + 09 529 9992
Support available weekdays 10:00–18:00 GMT

📢 We work 24/7 to support our community — Anytime. Anywhere. Eternal is always with you. 📢